Privacy Policy

Last updated: 16 September 2026

Kirkcaldy Community Radio SCIO, known as K107 or K107FM, respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect personal information when you visit or interact with our website at k107.co.uk.

This policy relates specifically to our website and online services. Other activities carried out by K107 may be covered by separate privacy information where appropriate.

1. Who we are

The data controller responsible for personal information collected through this website is:

Kirkcaldy Community Radio SCIO
Trading as K107 / K107FM
Scottish Charity No. SC043935

New Volunteers House
16 East Fergus Place
Kirkcaldy
Fife
KY1 1XT
United Kingdom

For privacy enquiries or requests relating to your personal information, please email:

secretary@k107.co.uk

In this policy, references to "K107", "we", "us" or "our" mean Kirkcaldy Community Radio SCIO.

2. Information we collect

The information we collect depends on how you use our website.

Information you provide to us

When you complete a form, contact us or otherwise interact with the website, we may collect information such as your name, email address, telephone number and the contents of your message or submission.

This may include information submitted through contact forms, news or event submissions, competition or promotion entry forms, requests to contact a programme or presenter, advertising and sponsorship enquiries, volunteering enquiries, mailing-list registrations and other forms that may be made available through the website.

You should only provide personal information about another person if you have their permission to do so.

Information collected automatically

When you visit the website, certain technical information may be collected automatically. This can include your IP address, browser type, operating system, device type, pages visited, referring website, date and time of access and information collected through cookies or similar technologies.

We may use this information to operate and secure the website, understand how it is being used and improve its performance.

Listening and streaming

If you use an online audio player or stream provided through the website, technical information necessary to provide the stream may be processed by our streaming or platform providers. This may include information such as your IP address, device information and connection details.

Donations and payments

Where our website provides a link or facility for making a donation or payment, the transaction may be processed by a third-party payment provider.

Payment-card information is normally supplied directly to the payment provider rather than to K107. We may receive information about the transaction, such as your name, contact information, amount paid or donated, date and transaction reference.

The payment provider will process your information in accordance with its own privacy policy.

3. How and why we use your information

We only use personal information where we have a lawful reason for doing so.

Purpose	Typical lawful basis
Responding to enquiries, messages and website submissions	Our legitimate interests in communicating with website users and operating K107
Providing a service or taking steps at your request	Performance of a contract or steps before entering into a contract, where applicable
Administering competitions or promotions	Performance of the relevant competition or promotion terms
Processing donations, transactions and associated records	Legitimate interests, performance of a transaction and/or compliance with legal obligations
Sending newsletters or marketing communications	Your consent, where consent is required
Operating, maintaining and securing the website	Our legitimate interests in providing a secure and effective website
Website analytics using non-essential cookies or similar technologies	Your consent where required
Meeting legal, regulatory, accounting or safeguarding obligations	Compliance with a legal obligation or another applicable lawful basis

Where we rely on legitimate interests, we consider whether our use of your information is proportionate and whether your rights and interests override those interests.

We do not use personal information collected through the website for solely automated decision-making that produces legal or similarly significant effects on you.

4. Aiir and our website platform

Our website is hosted and operated using technology provided by Aiir.

Aiir provides website and digital platform services to broadcasters and processes certain information on our behalf in order to provide those services. Where Aiir processes personal information on behalf of K107, K107 remains responsible for deciding why and how that information is used.

The information processed by Aiir will depend on the website features we use. This may include technical website information and information submitted through forms or other interactive features.

5. Cookies and similar technologies

Our website may use cookies and similar technologies.

Some cookies are necessary for the website to function correctly. These may be used without consent where permitted by law.

Other cookies, including certain analytics, functionality, advertising or third-party cookies, will only be used where the appropriate consent has been obtained.

Where required, you will be given the opportunity to accept, reject or manage non-essential cookies through the website's cookie controls.

You can change your cookie preferences using the cookie settings available on the website. You can also control cookies through your browser settings, although blocking necessary cookies may affect how parts of the website operate.

The precise cookies and technologies used may change as website features are updated. Current information about available cookie categories should be displayed through our website's cookie controls or cookie notice.

6. Third-party content and embedded services

Our website may contain content or services provided by third parties, including audio players, video players, maps, social-media content, advertising, payment services or links to other websites.

When you interact with third-party content, that provider may receive information about your device or your interaction with its service.

Third-party services operate under their own terms and privacy policies. We encourage you to review those policies where appropriate.

7. Who we share information with

We do not sell your personal information.

We may share personal information where necessary with organisations that provide services to us, including our website and hosting provider Aiir, email and communications providers, analytics providers where enabled, payment providers, IT and security providers and professional advisers.

We may also disclose information where required by law, a regulator, court or law-enforcement authority, or where reasonably necessary to establish, exercise or defend legal rights.

Service providers processing personal information on our behalf are required to handle that information appropriately and only for the purposes for which it has been provided.

8. International transfers

Some of the organisations providing website, hosting, analytics, communications or other technology services may operate or store information outside the United Kingdom.

Where personal information is transferred outside the UK, we will take appropriate steps required by applicable data-protection law to ensure that the information receives an appropriate level of protection.

This may include relying on UK adequacy regulations or approved contractual safeguards where applicable.

9. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, accounting and regulatory requirements.

As a general guide, routine website correspondence and enquiries may be retained for up to three years after the last relevant interaction unless there is a reason to keep them for longer or delete them sooner.

Financial and transaction records may need to be retained for up to seven years where required for accounting, tax or regulatory purposes.

Marketing information will normally be retained until you unsubscribe or withdraw your consent. We may retain a limited suppression record afterwards so that we know not to contact you again.

Information relating to a competition or promotion will normally be retained only for as long as reasonably necessary to administer that competition and deal with any resulting queries or legal requirements.

Technical and security information may be retained for a reasonable period where necessary to protect the website and investigate security incidents.

10. Marketing communications

We will only send electronic marketing communications where we are permitted to do so.

Where we rely on your consent, you may withdraw that consent at any time by using the unsubscribe option provided in the communication or by contacting us.

Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.

We do not provide your details to unrelated organisations so that they can send their own marketing to you.

11. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, accidental loss or destruction.

However, no internet transmission or online system can be guaranteed to be completely secure. You should take appropriate care when sending information online.

12. Your data-protection rights

Depending on the circumstances, UK data-protection law may give you the right to ask us for access to the personal information we hold about you, have inaccurate information corrected, have information erased, restrict the way we use your information, object to certain uses of your information or receive certain information in a portable format.

Where processing is based on consent, you also have the right to withdraw that consent.

Not every right applies in every circumstance, and there may be lawful reasons why we cannot fulfil a particular request.

We may ask for information reasonably necessary to confirm your identity before responding to a request.

To exercise your rights, contact secretary@k107.co.uk.

13. Children's information

K107 is a community radio service and some of our content may be of interest to younger audiences.

We do not knowingly use the general website to collect more information from children than is reasonably necessary. Where a particular website activity is specifically intended for children or requires information about a child, additional information, consent or safeguards may be provided where appropriate.

Parents or guardians who have concerns about personal information submitted by a child can contact us using the details in this policy.

14. Links to other websites

Our website may contain links to websites operated by other organisations.

We are not responsible for the privacy practices, security or content of those websites. When you leave our website, you should review the privacy information provided by the website you are visiting.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the website, the services we use or applicable legal requirements.

The latest version will be published on this page and the "Last updated" date will be amended accordingly.

16. Complaints

If you have concerns about how we have handled your personal information, please contact us first so that we can investigate.

You also have the right to complain to the UK's data-protection regulator:

Information Commissioner's Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Further information is available from the ICO website at ico.org.uk.